Smart Services

Peace of mind begins with cost predictability. With Smart Services cost-per-flight-hour offerings, join a community of owners and operators that benefit from OEM maintenance cost protection.

The program that started it all

The new Smart Services cost per-flight-hour offerings are more inclusive than ever before and provide the flexibility to tailor your cost coverage according to your operational needs.

The coverage to protect your aircraft

 

PLUS

 PREFERRED

ELITE

Agreement term 6 years new
5 years in-service
Annual minimum flight hours Learjet 250 hrs
Challenger 300 hrs
Global 350 hrs
Transferable to eligible Buyer at resale1
Bombardier alert & recommended SB kits
No additional program management fees
Deficit protection at end of term1
Smart Link Plus2
Corrosion protection1 -
Deficit protection at resale without transfer to buyer -
Surplus credit with certain resale conditions without transfer -
Guaranteed flight-hour rate throughout the term (subject to annual escalation) -
Discount on non-covered parts bought during Service Center maintenance visit -
Mobile Response Team1 - -
Cost coverage for Pilots and Maintenance Technical Publications - -
Service Request for Product Support Action cost coverage1 - -
Standard shipping cost for covered parts - -
1 Subject to certain conditions.
2 Smart Link Plus is offered only for new deliveries of Challenger 3500 and Global 7500, as well as customers signing up to Smart Services who have undergone a retrofit for installation of the AHMS SB. Can be subject to certain conditions.

 

Several additional options to best serve your aircraft needs

In addition to the Smart Service cost-coverage programs, Customers may select to enroll in the following options for an additional flight-hour rate premium*:

Landing gear

Landing Gear Overhaul

This option provides cost coverage for the complete overhaul of landing gear assemblies and actuators when work is completed or facilitated by Bombardier. It includes:

  • All landing gear components
  • Main and nose gear fittings and axles
  • Landing gear actuators
  • Overhaul labour
cabin

Cabin System Components

This option provides cost coverage for cabin systems components, including:

  • Cabin communication
  • CMS/CES
  • Audio/video monitors
  • Interior and emergency lighting
  • Water and lavatory systems
  • Passenger oxygen system
schedule labour

Scheduled Labour

From minor inspections to major checks, this option provides cost coverage for scheduled labour required to perform airframe inspection tasks per Time Limits Maintenance Checks (TLMC) and Supplemental Time Limits Maintenance Checks (STLMC).

Unschedule Labour

Unscheduled Labour

This option provides cost coverage for the labour required to remove and install components covered under your tailored Preferred or Elite cost-coverage program.

APU coverage

APU Coverage

This option provides comprehensive cost coverage for all Global aircraft APU. It includes:

  • Parts and Labout for APU maintenance including overhaul
  • Line Replaceable Units (LRU) services
  • Scheduled Life Limited Part (LLP) exchange or replacement
  • Alert and recommended service bulletin incorporation coverage (material & labour)
  • APU shipping
  • Access and Removal & Re-Installation 
* All options are included if you are enrolled in the Elite cost-coverage program.

View our Smart Services brochure

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Which Smart Services program are you interested in?
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