2017-10-25

Bombardier London Biggin Hill Service Centre Demonstrates its Extensive Maintenance Capabilities

  • Since its inauguration, the facility has supported more than 40 maintenance events for customers in the region, including a nose-to-tail work package on a Global 6000 aircraft and a 96-month inspection on a Challenger 605 aircraft
  • Facility received Federal Aviation Administration (FAA) certification and United Arab Emirates (UAE) General Civil Aviation Authority (CGAA) CAR 145 certification

Bombardier Business Aircraft announced today that its Service Centre at London Biggin Hill Airport completed its first nose-to-tail service package since the facility’s inauguration in May 2017. The extensive maintenance package was completed on a Global 6000 aircraft and included the industry’s first Ka-band high-speed internet with Rockwell Collins Airborne Data Router (ADR) retrofit. This was also the first Ka-band installation completed by the service centre.

“This milestone is a testament to the skill and expertise of Bombardier’s London Biggin Hill team, and to our worldwide service centre network that supported the maintenance,” said Jean-Christophe Gallagher, Vice President and General Manager, Customer Experience, Bombardier Business Aircraft. “This first-of-its-kind installation demonstrates our engineering expertise in complex integrations, coupling Ka-band with an ADR retrofit. We are thrilled to deliver this level of service to our customers so soon after opening our hangar doors in London.”

Bombardier’s Ka-band high-speed internet system is the industry’s fastest in-flight Wi-Fi connectivity worldwide* available today. The Ka-band high-speed internet system lets passengers on board Global and Challenger 600 series aircraft browse the internet, stream online media or stage a videoconference as quickly and as effortlessly as they would in their home or office. Bombardier’s Ka-band is offered as an option on new Challenger 650 and Global aircraft, or as a retrofit upgrade on all in-service Global, Challenger 604, Challenger 605 and Challenger 650 aircraft at the company’s extensive network of service centres worldwide.

Since its inauguration in May, the facility has supported more than 40 maintenance events, including a 96-month inspection on a Challenger 605 aircraft, during which technicians also installed a Pro Line 21™  Advanced integrated avionics system to maximize the aircraft’s downtime.

In March 2017, Biggin Hill Service Centre received certification from the Civil Aviation Authority of the United Kingdom for maintenance of Learjet 70, Learjet 75, Challenger 300, Challenger 350, Challenger 600 series, Global 5000 and Global 6000 aircraft. The facility then received FAA certification in August 2017 and UAE GCAA CAR 145 certification in October 2017.

With an installed base of more than 600 Bombardier business jets in Europe, Bombardier’s new service centre in Biggin Hill is well positioned to provide world-class heavy maintenance and support services to Bombardier customers and operators in the region. Biggin Hill Service Centre is fully equipped to perform scheduled and unscheduled maintenance, as well as modifications and avionics installations for Bombardier Learjet, Challenger and Global aircraft.

* Under certain operating conditions.

Pro Line 21 is a registered trademark of Rockwell Collins.

Bombardier, Challenger, Challenger 300, Challenger 350, Challenger 600, Challenger 604, Challenger 605, Challenger 650, Learjet, Learjet 70, Learjet 75, Global, Global 5000 and Global 6000 are trademarks of Bombardier Inc. or its subsidiaries.

About Bombardier

Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets. Bombardier’s Challenger and Global aircraft families are renowned for their cutting-edge innovation, cabin design, performance and reliability. Bombardier has a worldwide fleet of approximately 5,000 aircraft in service with a wide variety of multinational corporations, charter and fractional ownership providers, governments and private individuals. Bombardier aircraft are also trusted around the world in special-mission roles.

Headquartered in Montréal, Québec, Bombardier operates aerostructure, assembly and completion facilities in Canada, the United States and Mexico. The company’s robust customer support network includes facilities in strategic locations in the United States and Canada, as well as in the United Kingdom, Germany, France, Switzerland, Italy, Austria, the UAE, Singapore, China and an Australian facility opening in 2022.

For corporate news and information, including Bombardier’s Environmental, Social and Governance report, visit bombardier.com. Learn more about Bombardier’s industry-leading products and customer service network at businessaircraft.bombardier.com. Follow us on Twitter @Bombardier.