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2020-07-27

Bombardier Expands Worldwide Customer Support with Enhanced Structural Repair Capabilities

  • Extended capabilities provide customers with unparalleled support and more reasons to bring their jets home to Bombardier
  • Bombardier’s Customer Response Center (CRC) remains the single point of contact for all customer repair needs

Bombardier Aviation has announced the extension of its worldwide customer support offerings through enhanced structural repair capabilities for its worldwide fleet of business jets.

Bombardier’s structural repair offerings are a collaborative effort with The Mobile Repair Team, a company which specializes in the completion of aircraft structural repairs worldwide. Bombardier Aviation will continue to provide high-quality repair solutions at one single point of contact through Bombardier’s Customer Response Center at +1-866-538-1247 (North America) and +1-514-855-2999 (International).

“Our customers are at the heart of everything we do, and this extended partnership with The Mobile Repair Team will allow us to provide worldwide skilled and proficient structural repairs directly through our Customer Response Center alongside the outstanding service experience that our distinguished Bombardier customers expect,” said Andy Nureddin, Vice President, Customer Support, Bombardier Aviation.

The cross-functional CRC teams at Bombardier are empowered with state-of-the art tools and technology and are backed by Bombardier’s aircraft engineering as well as The Mobile Repair Team’s high-quality structural repair solutions that keep customers’ aircraft flying. Bombardier continues to show its ongoing commitment to providing its customers with the most comprehensive onsite, mobile and aircraft-on-ground resolution services in the industry.

About Bombardier

Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger comfort, energy efficiency, reliability and safety.

Headquartered in Montréal, Canada, Bombardier is present in more than 12 countries including its production/engineering sites and its customer support network. The Corporation supports a worldwide fleet of approximately 4,900 aircraft in service with a wide variety of multinational corporations, charter and fractional ownership providers, governments and private individuals.

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For Information

Matthew Nicholls - Senior Advisor, Communications and Public Affairs

Matthew Nicholls

Senior Advisor, Communications and Public Affairs