Senior Public Relations and Sustainability Advisor
Bombardier Business Aircraft’s Service Centre network continues to bolster the capabilities and skills of its workforce to accommodate customer needs whenever and wherever they arise. In 2015 alone, the network completed approximately 120,000 man-hours of training. This is a direct reflection of Bombardier’s commitment to offering its customers outstanding flexibility and quality throughout their maintenance experience. Also in 2015, Bombardier Business Aircraft’s Service Centre network supported more than 8,000 maintenance events, a 17 per cent increase over 2014.
Bombardier Business Aircraft’s five wholly-owned Service Centres in the U.S. have been awarded 2015 Aviation Maintenance Technician (AMT) Diamond Award Certificates of Excellence – the industry’s highest honour for aviation maintenance. These awards recognize Bombardier’s commitment to supporting its customers with a highly-skilled workforce through extensive training. Bombardier’s Service Centres have consistently earned the Diamond Award of Excellence, with over a decade of consecutive awards. Tucson has received six consecutive awards, Fort Lauderdale has received eight, Dallas has received 14, Wichita has received 15 and Hartford has received 17 consecutive awards.
The U.S. Federal Aviation Administration (FAA) sponsors the award, which is presented annually to U.S.-based AMT employers that take a proactive role in training 100 per cent of their technical workforce.
“Our network is more flexible than ever and prepared to accommodate all our customer’s needs, be they drop-ins or major scheduled inspections,” said Stan Younger, Vice President, Aircraft Service Centres, Bombardier Business Aircraft. “Our consecutive FAA AMT Diamond Awards are a testament to our network’s outstanding skills and abilities. We are extremely proud of this recognition and its significance.”
In addition to the company’s five wholly-owned Service Centres in the U.S., Bombardier also has Service Centres in Amsterdam, Netherlands at the Schiphol International Airport, a line maintenance station in Nice, France, a Service Centre at Seletar Aerospace, Singapore, and a total of 15 Customer Response Team mobile units worldwide. Bombardier Business Aircraft customers also have access to a broad network of 50 Authorized Service Facilities around the world.
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With 68,000 employees across four business segments, Bombardier is a global leader in the transportation industry, creating innovative and game-changing planes and trains. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy efficiency, reliability and safety.
Headquartered in Montreal, Canada, Bombardier has production and engineering sites in 28 countries across the segments of Transportation, Business Aircraft, Commercial Aircraft and Aerostructures and Engineering Services. Bombardier shares are traded on the Toronto Stock Exchange (BBD). In the fiscal year ended December 31, 2018, Bombardier posted revenues of $16.2 billion US. News and information are available at bombardier.com or follow us on Twitter @Bombardier.