Senior Director, Communications
Bombardier Business Aircraft reaffirmed its tip-to-tail OEM expertise by announcing its Service Centre Network has completed over 200 96-month heavy inspections on Challenger business jets. This milestone demonstrates Bombardier Business Aircraft’s Service Centre Network leadership in providing heavy aircraft maintenance on Bombardier jets in a timely, value-added fashion.
“This milestone underscores our customers’ trust and confidence in Bombardier Business Aircraft’s industry-leading know-how,” said Jean-Christophe Gallagher, Vice President and General Manager, Customer Experience. “As the aircraft manufacturer, our level of expertise is unrivalled on the 96-month inspection, one of the most comprehensive in the aircraft’s lifetime.”
The 96-month inspection on the Challenger business jet is one of the most in-depth maintenance events in the aircraft’s lifecycle, which comes due during its eighth year of service and requires a thorough inspection of the airframe, structure and landing gear. Customers benefit from the Service Centre Network’s comprehensive capabilities and flexibility, as well as on-site parts inventory and engineering support. They can also maximize their maintenance event to complete additional work during the downtime, such as paint, installation of in-flight connectivity, avionics upgrades or interior refurbishment.
As Bombardier Business Aircraft’s fleet continues to grow, so does its award-winning Service Centre Network, with additional Customer Response Team trucks in the U.S., a brand new Tianjin Service Centre, and a new London-area Service Centre at London Biggin Hill Airport. The Network is equipped to support Bombardier Learjet, Challenger and Global business aircraft and is connected to Bombardier Business Aircraft’s 24/7 Customer Response Centre and world-class Customer Support Team.
With over 1,600 Challenger aircraft in the installed base, the in-service fleet has performed more than 4,300,000 landings and logged over 7,300,000 flight hours. Designed to facilitate in-flight meetings, Challenger aircraft have set the business aviation standard for reliability, efficiency and productivity for over 30 years. A Challenger business jet is more than a means from A to Z – it’s a boardroom in the sky. These aircraft are leaders in their respective segment and are the backbone of many corporate fleets.
Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets. Bombardier’s Challenger and Global aircraft families are renowned for their cutting-edge innovation, cabin design, performance and reliability. Bombardier has a worldwide fleet of approximately 5,000 aircraft in service with a wide variety of multinational corporations, charter and fractional ownership providers, governments and private individuals. Bombardier aircraft are also trusted around the world in special-mission roles.
Headquartered in Montréal, Québec, Bombardier operates aerostructure, assembly and completion facilities in Canada, the United States and Mexico. The company’s robust customer support network includes facilities in strategic locations in the United States and Canada, as well as in the United Kingdom, Germany, France, Switzerland, Italy, Austria, the UAE, Singapore, China and an Australian facility opening in 2022.
For corporate news and information, including Bombardier’s Environmental, Social and Governance report, visit bombardier.com. Learn more about Bombardier’s industry-leading products and customer service network at businessaircraft.bombardier.com. Follow us on Twitter @Bombardier.