- Dedicated to setting new standards in customer care, Bombardier’s service network delivers the highest quality service by the industry’s best-trained technicians
- New purposefully designed interior atelier features climate-controlled work environment and expanded capacity
- Tucson facility is largest in Bombardier’s customer service network
- Provides industry-leading maintenance for Bombardier-manufactured business and commercial aircraft
Las Vegas, October 10, 2017 – Today Bombardier announced the opening of its new purposefully designed interior facility at its Tucson Service Centre. The facility features a fully climate-controlled work environment and expanded capacity, regrouping its interior design expertise and talent in one atelier. In addition, the meticulous state-of-the-art cabinet workshop has tripled its footprint from 1,092 square feet to 4,800 square feet, and will complement existing seat and divan upholstery fabrication areas.
“We are thrilled to expand our interior facility and capacity in Tucson, offering Bombardier business aircraft operators greater selection and convenience, all backed by our unparalleled OEM know-how,” said Jean-Christophe Gallagher, Vice President and General Manager, Customer Experience, Bombardier Business Aircraft. “The extensive capabilities of the Tucson Service Centre and its prime location offer flexibility and expertise for Bombardier business aircraft operators, all to keep their aircraft flying with minimal downtime and interruptions while maximizing their bottom line.”
Celebrating over 40 years of operations in Tucson, Arizona, the service centre occupies almost 1 million square feet (92,900 square metres) of total hangar space and is the largest of Bombardier’s nine aircraft service centres. The facility services both Bombardier commercial and business aircraft, and employs more than 900 engineers, technicians and staff. Since its inauguration in 1976, the facility has been located at Tucson International Airport, a strategic location and a key local partner.
As the winner of six consecutive FAA Diamond Awards, the Tucson Service Centre provides industry-leading, tip-to-tail Original Equipment Manufacturer (OEM) expertise to Bombardier aircraft owners and operators. Dedicated teams are equipped to perform support services on Learjet, Challenger and Global business aircraft, and the facility is connected to Bombardier’s worldwide customer support network.
As the Bombardier Business Aircraft fleet continues to grow, so does its award-winning service centre network with additional Customer Response Team trucks in the U.S., additional line stations in Europe and new service centres in Tianjin, China and Biggin Hill, London. The network is equipped to support Learjet, Challenger and Global business aircraft and is connected to Bombardier Business Aircraft’s 24/7 Customer Response Centre and world-class customer support team.
Bombardier, Challenger, Global and Learjet are trademarks of Bombardier Inc. or its subsidiaries.
With over 68,000 employees, Bombardier is a global leader in the transportation industry, creating innovative and game-changing planes and trains. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy efficiency, reliability and safety.
Headquartered in Montreal, Canada, Bombardier has production and engineering sites in 28 countries as well as a broad portfolio of products and services for the business aviation, commercial aviation and rail transportation markets. Bombardier shares are traded on the Toronto Stock Exchange (BBD). In the fiscal year ended December 31, 2018, Bombardier posted revenues of $16.2 billion US. The company is recognized on the 2019 Global 100 Most Sustainable Corporations in the World Index. News and information are available at bombardier.com or follow us on Twitter @Bombardier.