- All existing European registered customers with Global aircraft can now take advantage of the industry’s fastest internet connectivity, consistent performance and seamless coverage
- European customers can benefit from the award-winning service centre network’s comprehensive capabilities and flexibility for retrofit
- Bombardier is the first OEM to deliver the new Ka-band system
- Global aircraft now complemented with fastest worldwide cabin connectivity
Bombardier Business Aircraft announced today that its Ka-band high-speed internet system, the industry’s fastest in-flight Wi-Fi connectivity worldwide* available today, was certified by the European Aviation Safety Agency (EASA) for retrofit on all Bombardier Global aircraft models.
The Ka-band high-speed internet system lets passengers on board Global aircraft browse the internet, stream online media or stage a videoconference as quickly and as effortlessly as they would in their home or office. Certification by EASA represents another important milestone in positioning the Global aircraft as the leading choice for business travelers around the world. With its impressive performance characteristics and advanced wing design providing a smooth ride, Bombardier’s Global family of aircraft hold the Aspen to London City speed record** and can operate in and out of certain challenging airports, all while keeping passengers connected.
Bombardier’s Ka-band is offered as an option on new Global aircraft or as an upgrade on all in-service Global aircraft models at the company’s extensive network of service centres.
“We are dedicated to setting new standards in customer care and maximizing customers’ cabin experience,” said Jean-Christophe Gallagher, Vice President and General Manager, Customer Experience. “Ka-band is the latest example of Bombardier bringing brand new technologies, something that you would have found only for installation in forward-fit aircraft in the past, back to its fleet.”
As the Bombardier Business Aircraft fleet continues to grow, so does its award-winning service centre network with additional Customer Response Team trucks in the U.S., and new service center facilities in Tianjin, China and Biggin Hill, London. The network is equipped to support Learjet, Challenger and Global business aircraft and is connected to Bombardier Business Aircraft’s 24/7 Customer Response Centre and world-class Customer Support Team.
European customers can benefit from the service centre network’s comprehensive capabilities and flexibility, as well as on-site parts inventory and engineering support. They can also maximize their maintenance event to complete additional work during the downtime, such as paint, installation of in-flight internet connectivity, avionics upgrades or interior refurbishment.
Global aircraft: By combining expert engineering and superior craftsmanship, every detail on the Global family of aircraft has been meticulously designed to deliver an exceptional private jet experience. Offering more cabin volume and floor space than any other aircraft in its class, Global 5000 and Global 6000 aircraft are nearly a foot wider (30 cm) than their nearest competitors and offer a smooth ride with maximum comfort. With more than 750 Global aircraft delivered since 2000, no other business jet provides a smooth ride while combining high-speed range capability and mission flexibility.
* Coverage excludes North and South Poles.
** Under certain operating conditions.
Bombardier, Challenger, Global, Global 5000, Global 6000 and Learjet are either unregistered or registered trademarks of Bombardier Inc. or its subsidiaries.
Bombardier (BBD-B.TO) is a global leader in aviation, focused on designing, manufacturing, and servicing the world's most exceptional business jets. Bombardier’s Challenger and Global aircraft families are renowned for their cutting-edge innovation, cabin design, performance, and reliability. Bombardier has a worldwide fleet of approximately 5,000 aircraft in service with a wide variety of multinational corporations, charter and fractional ownership providers, governments, and private individuals. Bombardier aircraft are also trusted around the world in government and military special-mission roles leveraging Bombardier Defense’s proven expertise.
Headquartered in Greater Montréal, Québec, Bombardier operates aerostructure, assembly and completion facilities in Canada, the United States and Mexico. The company’s robust customer support network services the Learjet, Challenger and Global families of aircraft, and includes facilities in strategic locations in the United States and Canada, as well as in the United Kingdom, Germany, France, Switzerland, Italy, Austria, the UAE, Singapore, China and Australia.
For corporate news and information, including Bombardier’s Environmental, Social and Governance report, as well as the company’s plans to cover all its flight operations with Sustainable Aviation Fuel (SAF) utilizing the Book and Claim system visit bombardier.com. Learn more about Bombardier’s industry-leading products and customer service network at businessaircraft.bombardier.com. Follow us on Twitter @Bombardier.