Manager, Public Relations and Communications
Bombardier Business Aircraft is pleased to announce that its service centre at London Biggin Hill Airport has doubled its capacity with the addition of a new hangar and more than 70 technicians, providing customers in the region with extended maintenance support. The new hangar will be operational by the end of 2017 and the facility will grow to a total of approximately 115 employees by mid-2018.
With the high demand for OEM services in Europe, the additional hangar will be dedicated to heavy maintenance events, including 96-month and 120-month inspections. Following the expansion, Bombardier’s London Biggin Hill Airport facility will be able to service twice as many aircraft, including scheduled and unscheduled maintenance, modifications and avionics installations for Bombardier Learjet, Challenger and Global aircraft.
“Customer satisfaction is a top priority at Bombardier. The new hangar and added technicians will offer our customers peace of mind and an exceptional level of support for all their maintenance needs. Bombardier knows its aircraft best, which is why we are seeing a great demand for our maintenance services in this region,” said Jean-Christophe Gallagher, Vice President and General Manager, Customer Experience, Bombardier Business Aircraft.
Since its inauguration earlier this year, Bombardier’s London Biggin Hill Airport facility has supported over 40 maintenance events, including a Ka-band high-speed internet with Rockwell Collins Airborne Data Router (ADR) retrofit installation. This additional hangar will provide customers in the region with extended maintenance support, reinforcing Bombardier’s commitment to Biggin Hill Airport.
“This expansion is also a testament to Bombardier’s dedication to growing business aviation in the UK and to strengthening its long-term relationship with London Biggin Hill Airport. We are committed to growing our customer support network worldwide, and to ensuring we offer aftermarket products that add value throughout the lifecycle of our aircraft,” added Gallagher.
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Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets. Bombardier’s Challenger and Global aircraft families are renowned for their cutting-edge innovation, cabin design, performance and reliability. Bombardier has a worldwide fleet of approximately 5,000 aircraft in service with a wide variety of multinational corporations, charter and fractional ownership providers, governments and private individuals. Bombardier aircraft are also trusted around the world in special-mission roles.
Headquartered in Montréal, Québec, Bombardier operates aerostructure, assembly and completion facilities in Canada, the United States and Mexico. The company’s robust customer support network includes facilities in strategic locations in the United States and Canada, as well as in the United Kingdom, Germany, France, Switzerland, Italy, Austria, the UAE, Singapore, China and an Australian facility opening in 2022.
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