Anytime. Anywhere.

As an owner, you enjoy the assurance of being continuously connected to highly skilled experts who will maintain your aircraft in a state of perpetual prime.

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our services and support.

Customer Support

Your call to the Customer Response Centre sets our team in motion to provide immediate support whenever and wherever you are.

Service centre network

Have your aircraft maintained within our worldwide network by the technicians who know your aircraft best.

Parts Services

Parts sourcing, component repair and aircraft upgrades with the peace of mind of our parts satisfaction guarantee.

Training centre

Learn from the experts with the only OEM to offer training on the aircraft it manufactures.

Customer portal

Consult the latest information on the maintenance and operation of your aircraft.

Customer Support

One call to our Customer Response Centres (CRC) sets a worldwide team in motion to provide immediate support and solutions, 24/7/365. Rest assured, we are ready to dispatch a team whenever you need them, supported by a fleet of Mobile Response Trucks and a dedicated Customer Response Team (CRT) aircraft.

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Service Centres & Authorized Service Facilities

Dedicated to setting new standards in customer care and maximizing your bottom line, our worldwide network offers comprehensive capabilities, and delivers the highest quality service for Bombardier aircraft by the industry’s best-trained technicians.

Outside our facilities, we’re on the road with a fleet of 17 CRT trucks in North America and Europe, and ready to fly with a dedicated aircraft to deliver parts and technicians to support customers in North America.

Parts Services

From our parts distribution hubs in Chicago and Frankfurt, supported by seven depots globally, we have the parts you need, when and where you need them. All backed by our parts satisfaction guarantee that includes our 2-year warranty.

Prefer to repair than replace? We have you covered with over 50 years of Component Repair and Overhaul (CR&O) expertise in North America and Europe. Our technicians extend the life of your components, bringing them back to OEM quality, with less impact on your bottom line.

  • Service Centres
    • China: Tianjin***
    • Singapore: Singapore
    • United Kingdom: Biggin Hill
    • United States: Dallas, TX - Fort Lauderdale, FL - Hartford, CT - Tucson, AZ - Wichita, KS
  • Parts and component repair & overhaul facilities
    • Australia: Sydney
    • Brazil: Sao Paulo
    • China: Beijing - Hong Kong
    • Germany: Frankfurt
    • Japan: Tokyo
    • Singapore: Singapore
    • South Africa: Johannesburg
    • United Arab Emirates: Dubai
    • United Kingdom: Belfast
    • United States: Chicago, IL - Dallas, TX - Wichita, KS
  • Regional support offices
    • Australia: Sydney
    • Brazil: Sao Paulo
    • China: Hong Kong - Shanghai
    • Germany: Munich
    • India: Mumbai
    • Mexico: Toluca
    • Russia: Moscow **
    • Singapore: Singapore
    • South Africa: Johannesburg
    • United Arab Emirates: Dubai
    • United Kingdom: Farnborough
    • United States: Fort Lauderlade, FL - Hartford, CT - Tucson, AZ
  • Authorized service facilities / Line maintenance facilities
    • Over 45 facilities around the world complement our Bombardier Service Centres
  • Customer Response Centres
    • Canada: Montreal, QC
    • United States: Wichita, KS
  • Training facilities
    • Canada: Montreal, QC
    • Netherlands: Amsterdam
    • United Arab Emirates: Dubai
    • United Kingdom: Burgess Hill
    • United States: Dallas, TX - Morristown, NJ
  • Line maintenance station
    • France: Nice

** Operated by Bombardier Aerospace Services Russia LLC. Map accurate as of published date
*** Opening in 2017

There for you 24/7

  • +1 866-JET-1247 (1 866 538-1247)
  • +1 514 855-2999

Training Centre

Who better to train you on your aircraft than the people who built it? As the only wholly owned business jet manufacturer to offer in-house training, we are uniquely positioned to provide a complete range of up-to-date aircrew and maintenance personnel training.

Find a training centre Discover our training solutions

Customer Portal

Documents, manuals and more, the Customer Portal provides access to the electronic information you need for the maintenance and support of Bombardier business aircraft.

Customer Login


Our business jets are the product of a strong heritage and visionary innovation.

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